Returns and claim forms
Choose the form for your situation. Returns within 14 days and faulty-goods claims each have their own PDF. All forms are suitable for black-and-white printing, with plenty of space to fill them in by hand.
Returns within 14 days
Returns within 14 days
Notice of withdrawal for an online purchase. A separate one-page form.
Download form (PDF)Claims for faulty goods
Claim for an online purchase
For goods bought from our online shop. Print and complete both pages of the form.
Download form (PDF)Claim for an in-store purchase
For goods bought from our physical store. Print and complete both pages of the form.
Download form (PDF)Enclose the completed form with your goods or email it to eshop@skicentrum.net. Contact us before shipping oversized items. Do not send goods cash on delivery.
The form is provided for convenience. You can also notify us of a claim or withdrawal by another clear statement containing the necessary details.